Answers every call
Unlimited calls at once, picked up on the first ring, 24 hours a day. No hold music, no voicemail, no order lost to a busy signal.
Automate your restaurant orders with voice.
OnePM picks up every call, takes the order, and greets your regulars by name with their usual ready to go. Orders land straight in your POS.
Works with Square. Live in 24 hours. Keep your current number.
Syncs with Square
Answers unlimited calls at once
Takes pickup, delivery & catering
Sends orders straight to the kitchen
Speaks to every caller in seconds
1 in 6
restaurant phone calls go unanswered during the dinner rush, and most callers don't try twice.
$0
is what a missed call earns. The order goes to whoever picks up first.
24/7
your phone keeps ringing after close, on holidays, mid-rush. OnePM answers all of it.
What it does
A full order taker that never puts a caller on hold
OnePM is purpose-built for restaurant phone ordering, not a generic call bot. It understands "extra cheese," "no onions," and "half-and-half" the way your best staffer does, and it works every shift without one.
Takes the whole order
Sizes, modifiers, substitutions, special requests, and combos, read back for confirmation, then sent straight into Square for the kitchen.
Gets you paid
Sends a secure payment link by text, or charges the saved card on file for returning customers with a single yes. You keep the whole order.
Knows your regulars
Recognizes callers by number, greets them by name, and offers the usual. Familiar service that used to need a decade-long staffer.
Lifts the ticket
Suggests the add-on each customer actually orders, not a scripted upsell. Higher average ticket, no pressure on the guest.
Shows you everything
Every call transcribed, every order logged, peak hours mapped, recovered calls counted. You see exactly what the agent did and earned.
How it works
Live on your line in a single afternoon
No new hardware. Keep the number printed on your menu and your door. Forward it to OnePM and the AI starts answering.
Connect Square
Link your account and your menu, modifiers, and prices sync automatically, and stay in sync.
Set your voice
Pick a greeting, your hours, pickup and delivery rules, and how you want upsells handled.
Forward your number
Point your existing restaurant line at OnePM. Customers dial the same number they always have.
Start taking orders
Test a call, then go live. Every order flows into your POS and onto the dashboard.
The difference
Most AI takes the order and forgets you. Ours remembers.
Every call builds a profile tied to the caller's number. The next time they ring, the order takes twenty seconds because the agent already knows the answer.
- The usual, ready to confirm. "Same as last Friday?" turns a three-minute call into one breath.
- Preferences that stick. No onions, gluten-free crust, extra napkins, remembered without being asked.
- Upsells that fit. It offers the lemonade they always add, not a random combo.
- Their data stays yours. Profiles are kept separate per restaurant, with consent and a clear delete path.
MR
Maria R.
Regular · 14th orderRemembered Preferences
OnePM › KITCHEN#1284 · PICKUP 7:15
1 × Margherita (Large)$18.00
↳ light basil · customer preference
1 × Side Salad$6.50
CallerMaria R. · 14th order
Total paid$24.50
Pricing
Pricing that fits your restaurant
Every restaurant runs differently. Call volume, menu size, and number of locations all vary, so we build a plan around your business instead of forcing you into a box. Delivery apps take 15 to 30 percent of every ticket; OnePM is a simple plan on orders you fully own.
Built around your business
Let's talk
- One dedicated number per location, 24/7 answering
- Square sync, payment links & returning-customer recognition
- Personalized upsell controls & call transcripts
- Roll-up analytics & per-store overrides for multi-location groups
- Onboarding help, number porting, and a plan sized to your volume
Questions
Answers for restaurant owners
What is AI phone ordering for restaurants?
It's a voice agent that answers your inbound calls, understands the order in plain conversation, handles modifiers and special requests, takes payment, and sends the order straight to your POS. OnePM does this around the clock, and it also recognizes returning customers by their order history so it can offer their usual.
How does OnePM remember returning customers?
OnePM identifies callers by their phone number. When a regular calls, the agent greets them by name, offers their usual order, remembers preferences like "no onions," and suggests the add-ons they tend to order. Customer profiles are kept separate per restaurant, with consent captured and a clear way to delete data.
Which POS systems does OnePM work with?
OnePM integrates directly with Square today, syncing your menu, modifiers, and pricing, and sending completed orders to the kitchen automatically. Toast and Clover are on the roadmap.
How long does setup take?
Most restaurants go live in under 24 hours. Connect Square, import your menu, choose a greeting, set your hours, and test a call. No new hardware required.
Can I keep my existing restaurant phone number?
Yes. Forward your current published number to OnePM so customers keep dialing the number on your menu, door, and receipts while the AI answers. Number porting is also available if you'd rather move it over fully.
What does OnePM cost?
We price around your restaurant: your call volume, menu, and number of locations, rather than a one-size-fits-all plan, so you only pay for what fits. It includes your dedicated number and ongoing support, and founding partners get special early-customer terms. Next to the 15 to 30 percent that delivery marketplaces charge, direct phone orders you fully own cost a fraction. Reach out and we'll put together a quote.
Does it handle delivery and catering orders too?
Yes. OnePM takes pickup, delivery, and larger catering orders, quotes pickup and wait times, and routes anything it can't handle, like a complaint or an unusual request, to your staff with the full conversation in hand.
Stop losing orders to a ringing phone
Hear OnePM take a live order, recognize a regular, and drop the ticket into Square. Five minutes, no commitment.
Book your demo